Conference Agenda

Session

Citizen Engagement and Public Service Delivery

Time:

Thursday, 13/Feb/2025:

11:30am - 1:00pm

Session Chair: A.P. Singh, National Centre for GoodGovernance, India

Location: MR 5

Floor L1

Presentations

E-Governance and Digital Reforms in Local Government

A., Sumithira¹; D, Ramakrishnan²

¹Alagappa University, India; ²Madurai kamaraj University, India

Analysis of the Success and Challenges of Implementing Citizen-Centric Public Service Delivery at the Local Level in India: A Study on the Use of Online Public Service Applications

Sharma, Meenu

The Assam Royal Global University, India