While sustainable operations investigated the economic implications of well-established environmental technologies, whether carbon neutrality can generate positive economic returns, and these are contingent on the choice of specific carbon abatement technologies is not yet explored. An event study on 230 carbon neutrality announcements (CNA) finds that carbon neutrality can generate positive economic returns when associated with technologies reducing emissions at the source compared to technologies compensating emissions. This research reveals the subset of carbon abatement technologies likely to generate positive economic returns as firms transform towards carbon neutrality, with important implications for managers and policymakers on de-risking the climate transition.

Despite the potential benefits of Health Technologies (HTs), fast-paced innovation could increase health expenditures and risks. The proliferation of HTs and their continual evolution implies significant challenges in comparing and selecting HTs. Accessing expert knowledge on HTs could be pivotal for several stakeholders, but there are scant conceptualizations on which to base knowledge-based applications that could inform decision-making. Moreover, in the case of HTs at the beginning of their diffusion in the healthcare sector, for which there is no evidence of how they will used in real settings, there is little literature on how to design service processes that address stakeholders' needs and bring them value leveraging the HTs. This thesis aims to identify a conceptualization of HTs on which to base a knowledge-based application that informs decision-making and a novel approach to designing value-driven technology-based service processes.