Conference Agenda

Mission-Driven Innovation: How Design Leadership can Tackle Complex Societal Challenges

Fleur Deken

Vrije Universiteit Amsterdam, Netherlands, The

Inclusive Innovation in Water Services

Ninela Ivanova¹, Jennie Collingwood²

1: Royal College of Art; 2: Northumbrian Water

Emotional Recognition in Collaborative Design Process and Design Management

Amic Garfield Ho

Hong Kong Metropolitan University, Hong Kong S.A.R. (China)

Sustainable Design, Circular Economy, and Business Model Innovation in the Furniture Industry

Jørn Kjølseth Møller

Roskilde University, Denmark

Exploring design management capabilities through dynamic capability framework

Bing Zheng^1,2, Sylvia Xihui Liu¹

1: Hong Kong Polytechnic University; 2: Guangzhou Academy of Fine Arts

Forced to design sustainable products?

Monika Hestad¹, Gisle Mariani Mardal²

1: Oslo School of Architecture and Design, Norway; 2: Manufacture Oslo

Exploring The Transformative Impact Of Design-Driven Collaborative Initiatives On Organizational Change Management

Silvia Sande Fleischer

Macromedia University of Applied Sciences, Germany

Bridging the Skills Gap: The Role of Service-Learning in Design Education during an Age of AI

Pamela Catherine Napier, Terri Wada

Indiana University, United States of America

Addressing Burnout Through Design Thinking and Creating a Project Framework for Social Impact Teams

Bryan Richards^1,2, Oxana Ermolova^1,3,4

1: Envisioneurs; 2: Harvard University; 3: UCLA Anderson School of Management; 4: United Way of Greater Los Angeles

A Comparative Study of the Persuasive Impact of Character Animation and Motion Graphic Animation in Healthcare Science Communication

Yi SU

Tongji University, China, People's Republic of

Integrating Digital Literacy in CDSS Data Service Design for Preventing Medication Allergies

Sunghee Ahn

Hongik university, Korea, Republic of (South Korea)

Identification of the sustainability impact factors for practical packaging design

Tianming Xu, Wei Liu

King's College London, United Kingdom

Decoding the GenZscape: Digital Proficiency and Its Influence on Consumer Experience

Hyunyim {Shera} Park

The Hong Kong Polytechnic University (PolyU), Hong Kong S.A.R. (China)

The role and impact of service design in artificial intelligence system development: A multiple-case study

Deniz Sayar

Izmir University of Economics, Turkiye

AI: Friend or Foe for Female Identifying Founders?

Rhea Alexander, Laura Martinez-Martinez

Parsons School of Design, United States of America

Designing and analyzing adolescent discourses on friendship with AI using Science Fiction Prototyping

Birgitta Borghoff¹, Elke Brucker-Kley², Thomas Keller²

1: Zurich University of Applied Sciences, School of Applied Linguistics, Institute of Applied Media Studies; 2: Zurich University of Applied Sciences, School of Management & Law, Institute of Business Information Technology

Museum Experience Design in a Rapidly Transforming Digital World

Yuanyuan Yin, Daniel Ashton, Dhillon Yasmin Sekhon, Michael Kurniawan, Yimeng Li, Yingying Yan

University of Southampton, United Kingdom

Design and Entrepreneurship: Three unique skills designers bring to the table

Isabel Dukes, Tim Haats

Carleton University, Canada

Market Entry Strategies and Design Developments of E-bike Industry Vendors

Wei-Ken Hung, Jenny Newton-Wang

National United University / Taiwan, R.O.C., Taiwan

Design Leaders driving Customer Centric Transformation: a Recursive Interplay of Enacting and Adapting

Maria Cristina Tamburello¹, Marzia Aricò², Paola Bellis³, Anne Van Lieren¹

1: Livework Studio, United Kingdom; 2: Design Mavericks; 3: Politecnico di Milano

Design Research for Customer-Centred Product Development in Fashion Retail

Lourenço Viana

CIAUD, Research Centre for Architecture, Urbanism and Design, Lisbon School of Architecture, Universidade de Lisboa, Portugal

Sustainability Education Design: Integrating Sustainability Literacy and Community Engagement

Heejung Yim, Seoyoung Kim, Hyunmin Kang, Hyochang Kim

Stanford Center at the Incheon Global Campus (SCIGC), Stanford University, Korea, Republic of (South Korea)

Improving the Festival Safety Management through Design Approach

Minna Virkkula¹, Laura Hokkanen¹, Päivi Aro¹, Jonna Häkkilä²

1: Oulu university of applied sciences, Finland; 2: University of Lapland, Finland

The Need to Design Personal and Sustainable Values: An Empirical Study on Evolving Customer Preferences in the Post-COVID Era

Bharati Das¹, Dr Sylvia Xihui Liu¹, Peiyao Cheng², Presented by Jiahao Wang¹

1: The Hong Kong Polytechnic University, Hong Kong S.A.R. (China); 2: Harbin Institute of Technology, Shenzhen (China)

Growth, Decay and Becoming: Insights from Transformation Design and Bioart

Melanie Sarantou¹, Amna Qureshi², Tarja Pääkkönen²

1: Kyushu University, Japan; 2: University of Lapland, Finland

Exploring the Gap: Invisible Elements of Service and the Commonplaces of Discovery

Kaja Tooming Buchanan

Tongji University, College of Design and Innovation, Shanghai, China

The Boston College ‘Design Commons Collective’ Story

Sunand Bhattacharya¹, Tam Nguyen¹, Itika Gupta²

1: Boston College; 2: Studio Carbon

Creating Value on the Inside: Design-Driven Innovation to Create New Meanings for Internal Stakeholders

Emily Hayhurst, Tim Haats

Carleton University, Canada

Design for Dynamic Stability: Investigating Dutch Startups' Strategic Reactions to Economic Deglobalization

Meng Cai, Wouter von Morgen, Xihan Yu, Eui Young Kim

TU Delft, The Netherlands

Beyond Design Thinking: Holistic Thinking Approach For Product Innovation

Roma Patadia, Aakriti Gupta

SCAD University, United States of America

Design Facilitation: mid-term impacts and outcomes of a design-led innovation readiness programme for micro-SMEs

Mark Bailey, Justine Carrion-Weiss, Baraa Albaqali, Nick Spencer, Ollie Hemstock, Charlie Richardson

Northumbria University, United Kingdom

Unraveling the unexpected: navigating surprises in tool-based product design

Sirui Peng, Xutong Hou, Fei Fan

Tongji University, China, People's Republic of

Leading by Design: How to lead organizations and ecosystems towards meaningful innovation

Michelle Winkelsdorf, Giulia Calabretta, Erik-Jan Hultink

TU Delft, Netherlands, The

Patient Ecosystem Mapping (PEM): Supporting system-shifting in healthcare.

Tom Inns

University of Strathclyde & Cofink Ltd., United Kingdom

Insights into Healthcare Design Essentials from Diverse Perspectives

Doris Wells-Papanek

Design Learning Network, United States of America

Engaging local community members as co-designers and mentors for educational experiences regarding public projects

Beatriz Itzel Cruz Megchun

University of Portland, United States of America

Re-imagining K-12 school facilities (to empower teachers and students)

Roel Krabbendam

Fielding Graduate University

Creating cross-locational experiential service journeys in tourism

Sune Gudiksen

Design School Kolding, Denmark

A Systematic Literature Review on Identifying Readiness for Digital Adoption: An empathy-led approach to measuring readiness for digital adoption through individual’s psychological variables

Mersha Aftab¹, Yee Mey Goh², Iryna Yevseyeva³, Isaiah Nassiuma², Isabelle S Uner¹

1: Birmingham City University, United Kingdom; 2: Loughborough University, United Kingdom; 3: De Montfort University, United Kingdom

Tailoring an AI Service Design Teammate: A Model Proposal Leveraging GPT Technology

Nasser Bahrami

Lancaster University, United Kingdom

Dehumanization or Last of the Mohicans Revisited

Ahmet Can Ozcan

Izmir University of Economics, Turkiye

Building Virtual Bridges: How Ethnographic Methods in Design Thinking Lead to Changes in Empathy in U.S. University Students Working with Stakeholders in a Least Developed Country

Wendy Angst, Alisha Singh, Emily Harris, Victoria Lyczak, Quin Gallagher, Corey Angst

University of Notre Dame, United States of America

Creating Value through Customer-Centricity: A Business Model Innovation for SMEs in the Beauty Service Industry

Shuyun Wang, Zhengting Li, Hyunyim Park*

The Hong Kong Polytechnic University (PolyU), Hong Kong S.A.R. (China)

Transforming Design Management Education for Business Innovation

Christine Z Miller, Jay C Peters

Savannah College of Art and Design, United States of America

Enabling non-designers to design: building a theoretical framework of design enablement through action research with a Japanese system integration firm

Akira Motomura¹, Kazaru Yaegashi²

1: YUMEMI, Inc, Japan; 2: College of Business Administration, Ritsumeikan University, Japan

Prototyping Collective Leadership: Designing the Future of Scotland's Design Sector through a Design Futures Approach

Iain Aitchison¹, Yva Yorston¹, Santini Basra², Lynne Martin³

1: Graft, United Kingdom; 2: Studio Andthen, United Kingdom; 3: V&A Dundee

Architecting the Gap: How Design Managers Shape the Future of Real Estate

Aninda Kumar Bagchi

Self

Augmented Graphics in Healthcare Workspace: A Design Research Process

Aprille Chua¹, Ian Gwilt², Aaron Davis², Jo Mignone², Michelle Tuckey², Ross Smith²

1: LaSalle-Univerisity of Arts Singapore; 2: University of South Australia, Australia

Designing for Passenger Wellbeing in Autonomous Bus Transit: Factors Influencing Motion Sickness and Mitigation Strategies

Zhuoer Liang, Zhouyang Wang, Zhengyu Tan, Jianping Luo

Hunan University, China, People's Republic of

Research Performance in UK Art and Design Subject: A Bibliometric Analysis of Outputs from the REF 2021

Xudong Cai, Emelia Delaney, Wei Liu

King's College London, United Kingdom

It is 2030, nobody owns anything except the Davos oligarchy - they possess and control everything.

Erik Hansen-Hansen

Royal Danish Academy - Architecture, Design and Conservation, Denmark

Design creativity and the belly of the beast

Frido E. Smulders

Delft University of Technology, The Netherlands

Achieving and Securing Growth in a Mature Industry: The Case of a Furniture Manufacturing Company from an Emerging Economy

Yasemin Soylu, Özlem Er

İstanbul Bilgi University, Turkiye

Unlocking Threshold Concepts: Transforming Student Identities through and International ‘Year Out’ Multidisciplinary Design Education Programme

Charles Rogerson Edward Richardson, Daniel Harrison

Northumbria University, United Kingdom

The Role of Design in Achieving Product-Market Fit of Entrepreneurship: A Systematic Literature Review

Jiahao Wang, Sylvia Xihui Liu, Kun-Pyo Lee

Hong Kong Polytechnic University

Agile and design thinking: drivers for innovation

Janett Adler, Tom Stanford

CGI, United Kingdom

Unveiling the Strategic Role of Design Innovation in China's Ceramics Industry: Insights from an Analysis of 21 Listed Companies

Xinyi SONG, Yankun WEI, Luning SHAO, Fei FAN

Tongji University, China, People's Republic of

Design for circular Made in Italy. How to foster for efficient Waste Management into manufacturing ecosystem

Lorenzo Imbesi, Sabrina Lucibello, Viktor Malakuczi, Luca D'Elia, Carmen Rotondi

Sapienza University of Rome, Italy

Design Attributes for Tech- or Touch-based Longevity Services: AI-Empowered Analysis

Sheng-Hung Lee^1,2, Joseph F. Coughlin², Maria C. Yang¹, Sofie Hodara³

1: Massachusetts Institute of Technology, Department of Mechanical Engineering; 2: MIT AgeLab; 3: Northeastern University College of Arts, Media, and Design

Researching climate through design

Erika Conchis

Manchester School of Art, United Kingdom

AI, Technology, and Design

Daria [Dasha] Simons¹, Bas Raijmakers²

1: IBM Amsterdam; 2: Stby

Inform + Inspire: Academia and industry collaboration as a catalyst to drive future design value

Eric Quint¹, Brigitte Borja de Mozota²

1: Former 3M and Philips; 2: Université Paris X

Exploring Creative Confidence & Entrepreneurial Agency as drivers of Creative Resilience through Rapid Design Interventions

Justine Carrion-Weiss, Mark Bailey, Nicholas Spencer, Helen Simmons

Northumbria University, United Kingdom

THE PRICE OF EVERYTHING AND THE VALUE OF NOTHING: AESTHETIC DESIGN AND PRICING POWER IN COMMODITIZED PRODUCT MARKETPLACES

Ian Parkman

University of Portland, United States of America

Creativity as an Innovation Driver in the Digital Transformation

Sylke Lützenkirchen

FernUniversität in Hagen, Germany

Emotional Design: Integrating Recognised Emotions in the Design Process for Innovation and Growth

Amic Garfield Ho¹, Pui Wa Chau²

1: Hong Kong Metropolitan University, Hong Kong S.A.R. (China); 2: Hong Kong Metropolitan University, Hong Kong S.A.R. (China)

Unintended Consequences in University Innovation Policy

Tod Corlett

Thomas Jefferson University, United States of America

Outsourcing design: Beware of ‘division-of-cognition’. The case of Boeing's Dreamliner

Frido E. Smulders

Delft University of Technology, The Netherlands

Education for Sustainability: Integrating Design Management and Pedagogical Design

Elad Persov¹, Yifat Ben-David Kolikant², Vered Shapira¹

1: Bezalel Academy of Arts and Design; 2: Hebrew University of Jerusalem

Research on Innovative Business Models for New Rural Public Cultural Spaces: A Case Study of Lianhu Village Public Cultural Space

Chang Liu, Jiatao Wang, Maoen He

College of Design and Innovation，Tongji University

Educating Students on Sustainability and Recyclability in a World with Underdeveloped Recycling Systems

Braden Widmeyer Trauth, Brigid O'Kane

University of Cincinnati, United States of America

Utilising Artificial Intelligence models to support environmental sustainability implementation in the design process

Emelia Delaney, Wei Liu

King's College London, United Kingdom

Towards a Utopian Metaverse: Human-AI Interaction Architecture and the Impact on Community Dynamics in Cross-channel Placemaking

Heejung Kwon

Yonsei University, Korea, Republic of (South Korea)

Technology-driven Design Management methodologies for advanced services for the small creative industries client network.

Ubaldo Spina¹, Antonio SANTESE¹, Roberta RASCAZZO¹, Giuseppe DE PREZZO¹, Lorenzo TIRELLI², Salvatore ROMANIELLO²

1: CETMA, Italy; 2: FORM DESIGN S.r.l.

Comparing & Contrasting Design Management Pedagogies & Industry Practices: Enabling & Facilitating Complex Realities of Undergraduate and Postgraduate Design Management Studies

Robert Urquhart, Sara Ekenger

London College of Communication, United Kingdom

Can design management for sustainability be the outcome of an innovative mix of design thinging and systems design?

Jean-Louis Soubret, Giulia Marcocchia

ETIS laboratory (CNRS - CY University), France

Incorporating Ethics into Design Practice: A Proposal for an Intention-Setting Workshop Supported by Reflexivity and Debiasing Practices

Réka Sára Mezei, Julia Maria Podobas, Amalia De Götzen

Aalborg University

Magic or not? Creative Cues, SECI and ba for Creative Knowledge Generation

Tarja Pääkkönen, Satu Miettinen

University of Lapland, Finland

From critical field to critical practice and back

Johannes Willem Heesbeen

Loughborough University - London, Netherlands, The

"Code For All" – Coding Course Design Dedicated to Underprivileged Upper Elementary Students

Elaine Wang

Singapore American School, Singapore

Exploring Co-design in Tourism Experiences: A Systematic Literature Review

YIWEI ZHOU, Sylvia Xihui LIU

The Hong Kong Polytechnic University, Hong Kong S.A.R. (China)

Genealogy of wearables: The data overview and ontological reflection

Jingyu Xu¹, Chaoxiong Hao¹, Gang Sun¹, Haoxiang Qu¹, Yakun Mo¹, Chenrui Wang², Jiang Xu¹

1: Tongji University, China, People's Republic of; 2: Coventry University, England

Authorless Futures: Redefining Authorship. AI, Synthetic Creativity, and the Future of Design

Jeannie Joshi

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Innovation, Design, and Development of a Novel Snoring and Obstructive Sleep Apnea Prevention Device

Tim Haats¹, Prakash Naidu²

1: Carleton University, Canada; 2: SleepLabs

Embracing Diversity by Design Thinking: Empirical Studies on Identifying Enablers and Barriers to Effective Multidisciplinary Collaboration

Seoyoung Kim¹, Heejung Yim¹, Hyochang Kim¹, Hyunmin Kang¹, Okkeun Lee²

1: Stanford Center at the Incheon Global Campus (SCIGC), Stanford University; 2: Department of Mechanical Engineering, Stanford University

A Business Model for Communication Design Enterprises

Con Kennedy

TU Dublin, Ireland

Exploring Co-Creation in Service Design: Insights from a Positive Approach

Mika Isobe¹, Kazaru Yaegashi²

1: Graduate School of Business Administration, Ritsumeikan University, Japan;; 2: College of Business Administration, Ritsumeikan University, Japan

A Framework for adapting Digital Twin approaches for Knowledge Management in Public Services

Mariia Ershova, Viktor Malakuczi, Luca D'Elia, Lorenzo Imbesi

Sapienza University of Rome, Italy

Design Thinking View on an affordable public bike-sharing project from India

SATHYANARAYANAN RAMACHANDRAN

Krea University, India

Environmental Psychology and Cross-Cultural Awareness in Ergonomic Design Education

Amy Lee Kern

Metropolitan State University of Denver, United States of America

Bridging TECHNOLOGY, DESIGN, AND MANAGEMENT: AN INTERDISCIPLINARY APPROACH TO INNOVATION IN THE AI ERA

Cecilia Lee¹, Carlos Carbajal²

1: Royal College of Art, United Kingdom; 2: University of Glasgow, United Kingdom

Form Follows Context: Exploring the Effect of Usage Context on Human-likeness of Mobile Service Robots Using Generative AI

Yong-Gyun Ghim

University of Cincinnati, United States of America

Responsible Use - A Human-AI Collaborative Approach in AI-assisted Rendering

Yingying Sun¹, Danny Wang²

1: university of Cincinnati, United States of America; 2: North Carolina State University

Conflicts and Cooperation in Working Together: Improving the Organisational Interface of Design Companies and their Clients (SMEs)

Sylke Lützenkirchen

FernUniversität in Hagen, Germany

Decentralised Service Design

Adam de Linde

Orange, United Kingdom

A STRANGER IN A STRANGE LAND: TEACHING DESIGN IN A BUSINESS SCHOOL

Ian Parkman

University of Portland, United States of America

Designing for Love, Design as an agent for empathy, compassion and love between ourselves, our communities and society.

Clive Antony Grinyer

Clivegrinyer Limited, United Kingdom

Optimizing a Digital Online Design Collaboration Platform from Embodied Cognitive Perspective

Zhengyu Tan¹, Yujie Duan¹, Yi Jin¹, Dan Wang², Zhuoer Liang¹

1: Hunan University, China, People's Republic of; 2: Advanced Design Department, GAC R&D Center, Guangzhou, China