Conference Agenda

Overview and details of the sessions of this conference. Please select a date or location to show only sessions at that day or location. Please select a single session for detailed view (with abstracts and downloads if available).

 
 
Session Overview
Date: Tuesday, 06/Aug/2024
8:00am
-
8:45am
Day 1: Registration & Networking
Location: Lobby
8:45am
-
9:00am
Day 1: Welcome
Location: Joost van der Grinten Hall
Carole Bilson, President, Design Management Institute, Dr. Giulia Calabretta, Associate Professor of Strategic Value of Design, TU Delft University
9:00am
-
9:45am
Day 1: Keynote
Location: Joost van der Grinten Hall
 

Mission-Driven Innovation: How Design Leadership can Tackle Complex Societal Challenges

Fleur Deken

Vrije Universiteit Amsterdam, Netherlands, The

9:45am
-
10:00am
Day 1: Break/Transition
10:00am
-
11:00am
Day 1: R+B (Session 1)
Location: Joost van der Grinten Hall
 

Inclusive Innovation in Water Services

Ninela Ivanova1, Jennie Collingwood2

1: Royal College of Art; 2: Northumbrian Water

Track 1 Session 1
Location: Studio 1
Chair: Sarah Rottenberg, University of Pennsylvania
 

Emotional Recognition in Collaborative Design Process and Design Management

Amic Garfield Ho

Hong Kong Metropolitan University, Hong Kong S.A.R. (China)



Sustainable Design, Circular Economy, and Business Model Innovation in the Furniture Industry

Jørn Kjølseth Møller

Roskilde University, Denmark



Exploring design management capabilities through dynamic capability framework

Bing Zheng1,2, Sylvia Xihui Liu1

1: Hong Kong Polytechnic University; 2: Guangzhou Academy of Fine Arts

Track 2 Session 1
Location: IDE Arena
Chair: Dr. Luca D'Elia, Sapienza University of Rome
 

Forced to design sustainable products?

Monika Hestad1, Gisle Mariani Mardal2

1: Oslo School of Architecture and Design, Norway; 2: Manufacture Oslo



Exploring The Transformative Impact Of Design-Driven Collaborative Initiatives On Organizational Change Management

Silvia Sande Fleischer

Macromedia University of Applied Sciences, Germany



Bridging the Skills Gap: The Role of Service-Learning in Design Education during an Age of AI

Pamela Catherine Napier, Terri Wada

Indiana University, United States of America

Track 3 Session 1
Location: Wim Crouwel Hall
Chair: Dr. Elad Persov, Bezalel Academy of Arts and Design
 

Addressing Burnout Through Design Thinking and Creating a Project Framework for Social Impact Teams

Bryan Richards1,2, Oxana Ermolova1,3,4

1: Envisioneurs; 2: Harvard University; 3: UCLA Anderson School of Management; 4: United Way of Greater Los Angeles



A Comparative Study of the Persuasive Impact of Character Animation and Motion Graphic Animation in Healthcare Science Communication

Yi SU

Tongji University, China, People's Republic of



Integrating Digital Literacy in CDSS Data Service Design for Preventing Medication Allergies

Sunghee Ahn

Hongik university, Korea, Republic of (South Korea)

Track 5 Session 1
Location: Studio 2
Chair: Prof. Mark Bailey, Northumbria University
 

Identification of the sustainability impact factors for practical packaging design

Tianming Xu, Wei Liu

King's College London, United Kingdom



Decoding the GenZscape: Digital Proficiency and Its Influence on Consumer Experience

Hyunyim {Shera} Park

The Hong Kong Polytechnic University (PolyU), Hong Kong S.A.R. (China)



The role and impact of service design in artificial intelligence system development: A multiple-case study

Deniz Sayar

Izmir University of Economics, Turkiye

11:00am
-
12:00pm
Day 1: Track 4 Session 1
Location: Joost van der Grinten Hall
Chair: Dr. Heejung Kwon, Yonsei University
 

AI: Friend or Foe for Female Identifying Founders?

Rhea Alexander, Laura Martinez-Martinez

Parsons School of Design, United States of America



Designing and analyzing adolescent discourses on friendship with AI using Science Fiction Prototyping

Birgitta Borghoff1, Elke Brucker-Kley2, Thomas Keller2

1: Zurich University of Applied Sciences, School of Applied Linguistics, Institute of Applied Media Studies; 2: Zurich University of Applied Sciences, School of Management & Law, Institute of Business Information Technology



Museum Experience Design in a Rapidly Transforming Digital World

Yuanyuan Yin, Daniel Ashton, Dhillon Yasmin Sekhon, Michael Kurniawan, Yimeng Li, Yingying Yan

University of Southampton, United Kingdom

Track 1 Session 2
Location: Studio 1
Chair: Sarah Rottenberg, University of Pennsylvania
 

Design and Entrepreneurship: Three unique skills designers bring to the table

Isabel Dukes, Tim Haats

Carleton University, Canada



Market Entry Strategies and Design Developments of E-bike Industry Vendors

Wei-Ken Hung, Jenny Newton-Wang

National United University / Taiwan, R.O.C., Taiwan

Track 2 Session 2
Location: IDE Arena
Chair: Dr. Luca D'Elia, Sapienza University of Rome
 

Design Leaders driving Customer Centric Transformation: a Recursive Interplay of Enacting and Adapting

Maria Cristina Tamburello1, Marzia Aricò2, Paola Bellis3, Anne Van Lieren1

1: Livework Studio, United Kingdom; 2: Design Mavericks; 3: Politecnico di Milano



Design Research for Customer-Centred Product Development in Fashion Retail

Lourenço Viana

CIAUD, Research Centre for Architecture, Urbanism and Design, Lisbon School of Architecture, Universidade de Lisboa, Portugal

Track 3 Session 2
Location: Wim Crouwel Hall
Chair: Dr. Elad Persov, Bezalel Academy of Arts and Design
 

Sustainability Education Design: Integrating Sustainability Literacy and Community Engagement

Heejung Yim, Seoyoung Kim, Hyunmin Kang, Hyochang Kim

Stanford Center at the Incheon Global Campus (SCIGC), Stanford University, Korea, Republic of (South Korea)



Improving the Festival Safety Management through Design Approach

Minna Virkkula1, Laura Hokkanen1, Päivi Aro1, Jonna Häkkilä2

1: Oulu university of applied sciences, Finland; 2: University of Lapland, Finland



The Need to Design Personal and Sustainable Values: An Empirical Study on Evolving Customer Preferences in the Post-COVID Era

Bharati Das1, Dr Sylvia Xihui Liu1, Peiyao Cheng2, Presented by Jiahao Wang1

1: The Hong Kong Polytechnic University, Hong Kong S.A.R. (China); 2: Harbin Institute of Technology, Shenzhen (China)

Track 5 Session 2
Location: Studio 2
Chair: Prof. Mark Bailey, Northumbria University
 

Growth, Decay and Becoming: Insights from Transformation Design and Bioart

Melanie Sarantou1, Amna Qureshi2, Tarja Pääkkönen2

1: Kyushu University, Japan; 2: University of Lapland, Finland



Exploring the Gap: Invisible Elements of Service and the Commonplaces of Discovery

Kaja Tooming Buchanan

Tongji University, College of Design and Innovation, Shanghai, China

12:00pm
-
1:30pm
Day 1: Lunch
1:30pm
-
2:30pm
Day 1: R+B (Session 2)
Location: Joost van der Grinten Hall
 

The Boston College ‘Design Commons Collective’ Story

Sunand Bhattacharya1, Tam Nguyen1, Itika Gupta2

1: Boston College; 2: Studio Carbon

Track 1 Session 3
Location: Studio 1
Chair: Nathalie Ciprian, L’Ecole de design Nantes Atlantique
 

Creating Value on the Inside: Design-Driven Innovation to Create New Meanings for Internal Stakeholders

Emily Hayhurst, Tim Haats

Carleton University, Canada



Design for Dynamic Stability: Investigating Dutch Startups' Strategic Reactions to Economic Deglobalization

Meng Cai, Wouter von Morgen, Xihan Yu, Eui Young Kim

TU Delft, The Netherlands



Beyond Design Thinking: Holistic Thinking Approach For Product Innovation

Roma Patadia, Aakriti Gupta

SCAD University, United States of America

Track 2 Session 3
Location: IDE Arena
Chair: Dr. Sylke Lützenkirchen, FernUniversität in Hagen
 

Design Facilitation: mid-term impacts and outcomes of a design-led innovation readiness programme for micro-SMEs

Mark Bailey, Justine Carrion-Weiss, Baraa Albaqali, Nick Spencer, Ollie Hemstock, Charlie Richardson

Northumbria University, United Kingdom



Unraveling the unexpected: navigating surprises in tool-based product design

Sirui Peng, Xutong Hou, Fei Fan

Tongji University, China, People's Republic of



Leading by Design: How to lead organizations and ecosystems towards meaningful innovation

Michelle Winkelsdorf, Giulia Calabretta, Erik-Jan Hultink

TU Delft, Netherlands, The

Track 3 Session 3
Location: Wim Crouwel Hall
Chair: Prof. Amy O'Keefe, Northwestern University
 

Patient Ecosystem Mapping (PEM): Supporting system-shifting in healthcare.

Tom Inns

University of Strathclyde & Cofink Ltd., United Kingdom



Insights into Healthcare Design Essentials from Diverse Perspectives

Doris Wells-Papanek

Design Learning Network, United States of America



Engaging local community members as co-designers and mentors for educational experiences regarding public projects

Beatriz Itzel Cruz Megchun

University of Portland, United States of America

Track 5 Session 3
Location: Studio 2
Chair: Dr. Amic Garfield Ho, Hong Kong Metropolitan University
 

Re-imagining K-12 school facilities (to empower teachers and students)

Roel Krabbendam

Fielding Graduate University



Creating cross-locational experiential service journeys in tourism

Sune Gudiksen

Design School Kolding, Denmark



A Systematic Literature Review on Identifying Readiness for Digital Adoption: An empathy-led approach to measuring readiness for digital adoption through individual’s psychological variables

Mersha Aftab1, Yee Mey Goh2, Iryna Yevseyeva3, Isaiah Nassiuma2, Isabelle S Uner1

1: Birmingham City University, United Kingdom; 2: Loughborough University, United Kingdom; 3: De Montfort University, United Kingdom

2:30pm
-
3:30pm
Day 1: Track 4 Session 2
Location: Joost van der Grinten Hall
Chair: Prof. Yong-Gyun Ghim, University of Cincinnati
 

Tailoring an AI Service Design Teammate: A Model Proposal Leveraging GPT Technology

Nasser Bahrami

Lancaster University, United Kingdom



Dehumanization or Last of the Mohicans Revisited

Ahmet Can Ozcan

Izmir University of Economics, Turkiye



Building Virtual Bridges: How Ethnographic Methods in Design Thinking Lead to Changes in Empathy in U.S. University Students Working with Stakeholders in a Least Developed Country

Wendy Angst, Alisha Singh, Emily Harris, Victoria Lyczak, Quin Gallagher, Corey Angst

University of Notre Dame, United States of America

Track 1 Session 4
Location: Studio 1
Chair: Nathalie Ciprian, L’Ecole de design Nantes Atlantique
 

Creating Value through Customer-Centricity: A Business Model Innovation for SMEs in the Beauty Service Industry

Shuyun Wang, Zhengting Li, Hyunyim Park*

The Hong Kong Polytechnic University (PolyU), Hong Kong S.A.R. (China)



Transforming Design Management Education for Business Innovation

Christine Z Miller, Jay C Peters

Savannah College of Art and Design, United States of America

Track 2 Session 4
Location: IDE Arena
Chair: Dr. Sylke Lützenkirchen, FernUniversität in Hagen
 

Enabling non-designers to design: building a theoretical framework of design enablement through action research with a Japanese system integration firm

Akira Motomura1, Kazaru Yaegashi2

1: YUMEMI, Inc, Japan; 2: College of Business Administration, Ritsumeikan University, Japan



Prototyping Collective Leadership: Designing the Future of Scotland's Design Sector through a Design Futures Approach

Iain Aitchison1, Yva Yorston1, Santini Basra2, Lynne Martin3

1: Graft, United Kingdom; 2: Studio Andthen, United Kingdom; 3: V&A Dundee

Track 3 Session 4
Location: Wim Crouwel Hall
Chair: Prof. Amy O'Keefe, Northwestern University
 

Architecting the Gap: How Design Managers Shape the Future of Real Estate

Aninda Kumar Bagchi

Self



Augmented Graphics in Healthcare Workspace: A Design Research Process

Aprille Chua1, Ian Gwilt2, Aaron Davis2, Jo Mignone2, Michelle Tuckey2, Ross Smith2

1: LaSalle-Univerisity of Arts Singapore; 2: University of South Australia, Australia



Designing for Passenger Wellbeing in Autonomous Bus Transit: Factors Influencing Motion Sickness and Mitigation Strategies

Zhuoer Liang, Zhouyang Wang, Zhengyu Tan, Jianping Luo

Hunan University, China, People's Republic of

Track 5 Session 4
Location: Studio 2
Chair: Dr. Amic Garfield Ho, Hong Kong Metropolitan University
 

Research Performance in UK Art and Design Subject: A Bibliometric Analysis of Outputs from the REF 2021

Xudong Cai, Emelia Delaney, Wei Liu

King's College London, United Kingdom



It is 2030, nobody owns anything except the Davos oligarchy - they possess and control everything.

Erik Hansen-Hansen

Royal Danish Academy - Architecture, Design and Conservation, Denmark

3:30pm
-
3:40pm
Day 1: Break/Transition 2
3:40pm
-
4:45pm
Day 1: Track 1 Session 5
Location: Joost van der Grinten Hall
Chair: Prof. Tod Corlett, Thomas Jefferson University
 

Design creativity and the belly of the beast

Frido E. Smulders

Delft University of Technology, The Netherlands



Achieving and Securing Growth in a Mature Industry: The Case of a Furniture Manufacturing Company from an Emerging Economy

Yasemin Soylu, Özlem Er

İstanbul Bilgi University, Turkiye



Unlocking Threshold Concepts: Transforming Student Identities through and International ‘Year Out’ Multidisciplinary Design Education Programme

Charles Rogerson Edward Richardson, Daniel Harrison

Northumbria University, United Kingdom

Track 1 Session 6
Location: IDE Arena
Chair: Dr. Ian Parkman, University of Portland
 

The Role of Design in Achieving Product-Market Fit of Entrepreneurship: A Systematic Literature Review

Jiahao Wang, Sylvia Xihui Liu, Kun-Pyo Lee

Hong Kong Polytechnic University



Agile and design thinking: drivers for innovation

Janett Adler, Tom Stanford

CGI, United Kingdom



Unveiling the Strategic Role of Design Innovation in China's Ceramics Industry: Insights from an Analysis of 21 Listed Companies

Xinyi SONG, Yankun WEI, Luning SHAO, Fei FAN

Tongji University, China, People's Republic of

Track 3 Session 5
Location: Wim Crouwel Hall
Chair: Prof. Wei Liu, King's College London
 

Design for circular Made in Italy. How to foster for efficient Waste Management into manufacturing ecosystem

Lorenzo Imbesi, Sabrina Lucibello, Viktor Malakuczi, Luca D'Elia, Carmen Rotondi

Sapienza University of Rome, Italy



Design Attributes for Tech- or Touch-based Longevity Services: AI-Empowered Analysis

Sheng-Hung Lee1,2, Joseph F. Coughlin2, Maria C. Yang1, Sofie Hodara3

1: Massachusetts Institute of Technology, Department of Mechanical Engineering; 2: MIT AgeLab; 3: Northeastern University College of Arts, Media, and Design



Researching climate through design

Erika Conchis

Manchester School of Art, United Kingdom

   
5:00pm
-
6:00pm
Day 1: Reception
6:00pm Dinner On Your Own

 
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